The current beta is invitation based. Testers receive setup instructions and a direct feedback channel as part of the beta process.
The planned customer-support address is support@poisepath.com, but the mailbox has not yet been verified as active. Until verification is published here, use only the direct route supplied with a beta invitation.
For beta applications
The public beta application is available at poisepath.com/beta. It is for controlled-beta eligibility and platform interest, not support or sensitive interview content.
For beta testers
Use the direct channel included with your invitation. Do not include raw interview audio, transcript content, provider keys, payment information, or unrelated personal data in a report.
For account privacy requests
The authenticated application provides account export and permanent deletion controls. Use those product controls rather than sending identity documents or account data through an unverified contact route.
For security reports
Do not send exploit details or secrets until a dedicated security address is published. A verified disclosure route is a remaining launch task.